As of April 2021 we are now proactively seeing and recalling patients. However, as we are still in a pandemic, we are keen to keep our surgery as covid-secure as possible and minimise the number of patients waiting in the waiting room. If you are due a routine check, including blood tests, or need to contact the surgery, then please contact us using our e-consultation function on our website and we will endeavour to get back to you within 1-2 working days. For urgent issues that need immediate attention, then please phone reception. Whichever way you contact the practice, if you need to see one of the GPs during this period of the pandemic, we will need to triage your call first. If you have been invited by the practice for routine tests then you can make an appointment via reception to see one of the nurses or health care assistants. We are aware that this process can seem frustrating, but we are trying to keep our services running whilst at the same time maintaining social distancing rules within our practice. Thank you for your understanding.
The NHS is very busy responding to the coronavirus pandemic and, at certain times, your GP practice may need to prioritise patients with the most urgent health needs.
If you have a health issue that isn’t urgent, advice is available on the NHS website www.nhs.uk or NHS app or you can speak to your local pharmacist. You can also use e-consult which is available through our practice website. If you aren’t sure what to do, please contact the practice who can advise you on how to get the help you need.
Please continue to attend tests, vaccinations and screening when invited.
www.111.nhs.uk is also available 24/7 for urgent health advice or by calling 111, and 999 is for emergencies.”
Due to the COVID- 19 pandemic we are being advised to continue to keep our surgery doors closed. However, the practice clinical and nonclinical staff are still here to help you. If you have any concerns, whether they be related to health or social care needs, then please initially ring reception to speak to any of the doctors or nurses. Direct appointments, however can be made, via reception, for the following clinical conditions:
- diabetic checks, if you are under the age of 50 and are not shielding;
- cervical smear tests if you have received an invitation for this test;
- all childhood and baby immunisations;
Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice, to fill in the survey please visit: https://gp-patient.co.uk/about
